Monday, July 25, 2005

Boy am I pissed

The fucking GE repair man didn't show to fix my washing machine today. The thing broke down over two fucking weeks ago and it still isn't fixed.

I called the "toll free number" to see what happened and got a recording that says the service call has been rescheduled for next Tuesday.

WHAT THE FUCK THAT ALL ABOUT!!! YOU CALLED LAST NIGHT TO CONFIRM THE APPOINTMENT!!! THERE IS SOMEONE HERE 24 FUCKING HOURS A DAY TAKING CARE OF BARBARA!!!! SO WHERE THE FUCK WERE YOU TODAY????!!!!!

I call some number at GE and get a hold of some fucking robot, all these CSD assholes are robots, and tell him I've been waiting three weeks to get my washing machine fixed. He checks the computer.

"Did you get the parts?"

"Yes, the middle of last week."

"Oh."

"I have no record of why he didn't show. I can't help with this, you need to talk to Customer Relations."

"So transfer me."

"They are closed now."

"Some what are there hours?"

"They are 8:00 AM to 5:00 PM, Monday through Friday"

"Okay, then what's their number?"

"One eight hundred....blah, blah, blah.........."

"Thanks."

"Is there anything else I can help you with today?"

I just hung up without saying a word. (The dumb ass.) I HATE THAT FUCKING QUESTION!!!

3 comments:

Anonymous said...

What is more annoying
1. talking to the automated system?
2. Talking to "Joe" from India with an accent you can't understand? I hate those "customer service" calls too!

BTExpress said...

#1 for sure. I can always say "Supervisor" and then at least get to talk to someone that speaks enough english to understand what I'm talking about.

XO said...

Is there anything else we can help you with today?